Contact Us

We are happy to assist you. If you have a general question regarding your credit card account, please review our Frequently Asked Questions. Otherwise, contact us by phone.

  • LOST AND/OR STOLEN:
    • If you suspect your card has been lost and/or stolen, please call our customer call center at 1-866-265-8512 immediately.

  • MyCardInfo Support
    • 1-866-265-8512
  • Member Services
    • 1-800-BELLCO-1 (235-5261)
    • 303-689-7800

      • Credit Card Payment Mailing Address
          • Bellco Visa
          P.O. Box 37035
          Boone, IA 50037-0035
      • DISPUTE A TRANSACTION:
          • If you do not recognize a charge or feel you were billed an incorrect amount, please follow these three steps.
          • First, double-check your receipts and check with other authorized users of your card.
          • Second, contact the merchant where the purchase originated.
          • Finally, if you are unable to resolve your dispute with the merchant, complete the Dispute Transactions process, call 1-866-265-8512, or mail to:
              Disputes Department
              PO Box 10409
              Des Moines, IA 50306-0409

      • IF YOU SUSPECT FRAUD:
          • Call 1-866-265-8512 immediately to report any fraud.